Warranty Form

LongTV / Parts Return & Exchange Form

Kindly Fill up the form

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  • Check Warranty Status
  • Longvision Media Sdn Bhd

    Attn: RMA + [Sales Person Name]
    Suite 17.01, Level 17, Centrepoint South, Lingkaran Syed Putra, Mid Valley City, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

  • Warranty Period

    Set-Top-Box (TV Box): 12 months
    Remote Controller: 1 month
    Power Adaptor: 3 months
    HDMI Cable: 3 months

Customer Details

Purchase Date is required.
Customer Name is required.
Customer Contact No. (Mobile) is required.
Customer Contact No. (House/Alternative) is required.
Customer Current Address is required.
Customer Email Address is required or correct format

Returned Unit Details

Serial No. is required.
Dealer Name / Company Name is required.
Dealer Location is required.
Reason for Return is required.
Other Remarks is required.

Item Claim for Warranty, Must at least 1 of it

Proof of Sending

Tracking No. / Consignment Note No. is required
Upload Consignment Note is required